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How tk568 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your tk568 account, how we store it, and what rights you have over it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access or delete dataCookie and session controlsClear contact path for data requests
tk568 How tk568 Handles Your Personal Information
DATA REQUEST CONTACTS

Reach Us About Your Privacy Rights

If you want to access, correct or remove the data we hold on your account, you can reach our support team through any of the channels below. For data-specific requests, include your registered account email and a short description of what you need — this helps us handle your request without delays. We aim to respond to privacy-related queries within a reasonable timeframe and will confirm receipt once your request is logged.

Live Chat Start a live chat session from your account dashboard. Available for account and data queries; our team will log your request and follow up directly.
Email Support Send your data access or deletion request to our support email address. Include your account username and registered mobile number for faster processing.
Account Help Centre The Help Centre inside your account settings includes a direct form for privacy requests. Submit it while logged in so we can verify your identity immediately.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your account data secure. SSL encryption covers all data in transit between your device and our servers — this includes every bKash, Nagad and Rocket payment request you send. Account sessions are protected by OTP verification, so even if someone has your password, they cannot access your account without the one-time code sent to your registered mobile number. We keep your data only for as long as it is needed for account operation, legal compliance or dispute resolution, after which it is deleted or anonymised.

SSL Encryption

Every data exchange — account login, bKash deposit, Nagad withdrawal, chat message — travels over an SSL-encrypted connection so it cannot be intercepted in transit.

Cookie Controls

We use session and analytics cookies. You can adjust cookie preferences through your browser settings; disabling cookies may affect how certain account features display on your device.

Data Retention Policy

Account data is held for as long as your account is active or as required by applicable rules. Once no longer needed, records are deleted or anonymised — we do not keep data indefinitely.

OTP Account Verification

Login and sensitive account changes require OTP confirmation to your registered number. This step prevents unauthorised access even if your password is compromised.

Common Questions About Your Data and This Policy

Below are the questions we hear most often about how tk568 manages personal data, what your rights are, and how to act on them. If your question is not covered here, use the live chat or email channel listed in the contact section above.

We collect your name, email, mobile number and any identity document you submit during verification. Payment references from bKash, Nagad or Rocket transactions are also recorded against your account wallet.

We do not sell your data to third-party marketers. We may share limited information with payment processors like bKash, Nagad and Rocket strictly to complete your transactions, and with service providers who help us operate the platform.

Submit a data access request through the Help Centre form inside your account settings, or email us directly. Include your username and registered mobile number so we can verify your identity before sending any data.

Yes. Send a deletion request via live chat or the support email. We will remove your personal data once we have confirmed your identity and checked there are no pending transactions or compliance holds on your account.

Cookies keep your session active and help us understand how the platform is used. You can block or clear cookies in your browser settings, though some account features may not display correctly if session cookies are disabled.

Our policy covers the data we collect on our side. Transactions processed through bKash, Nagad or Rocket are also subject to those providers' own privacy terms. We recommend you review their policies separately.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.